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Returns Policy
We will happily exchange or refund items that are returned in their original condition.

Please email sales@100-metres.co.uk or call 01209 211889 for a returns authorisation number within 7 days of receipt of your item. When returning items, we recommend that you please use registered/recorded signed for post and keep proof of your postage. (Returns are sent at your own expense.) We will not be responsible for lost items or refund/exchange in this case. We cannot exchange or refund damaged items. We will contact you to confirm that your return is being processed. You will receive your refund credit or cheque or exchange order (dependant on stock availability) within 2 weeks after you post the items back to us.