100 metres luxurious hand crafted textiles logo

Returns Policy

We will happily exchange or refund items that are returned in their original condition.

Please email sales@100-metres.co.uk or call 07769645024 for a returns authorisation number within 7 days of receipt of your item.

When returning items, we recommend that you please use registered/recorded signed for post and keep proof of your postage.(Returns are sent at your own expense.) We will not be responsible for lost items or refund/exchange in this case.

We cannot exchange or refund damaged items that are not returned in their original condition.

We will contact you to confirm that your return is being processed.

You will receive your refund credit or exchange order (dependant on stock availability) within 2 weeks after you post the items back to us.